Frequently Asked Questions

How long will it take to receive my order?

Because each item is handmade to order, our current turnaround time is typically 3-5 business days. Shipping times vary based on your location. You’ll get tracking info as soon as your order is on the way. Need something by a specific date? Just reach out we’ll do our best to help!

Do you take custom orders or personalization requests?

Absolutely! Custom work is what we do best. Whether you want to tweak an existing design or create something totally new, we'd be honored to bring your vision to life. Let us create something meaningful, just for you.

How long will it take to receive my order?

Most orders are processed and shipped within 3–5 business days. Since our items are handmade, processing times may vary slightly during busy seasons. You’ll receive a tracking number as soon as your package ships!

Do you ship internationally?

Yes, we do! International shipping times and costs vary depending on your location. Please note that any customs fees or import duties are the buyer’s responsibility.

What is your return policy?

Because every item is made-to-order just for you, we don’t accept returns or exchanges. That said, your satisfaction is incredibly important to us. If there’s an issue with your order, please contact us within 72 hours of receiving your package so we can make it right.